LiveWell Care understands that many of our clients have trouble with the complexities of the current aged care system and its limitations.
Our team has in-depth knowledge of the processes and requirements of the current system and its scheduled reforms. They are fully equipped with the skills required to assist clients in navigating this complex system.
As part of our advisory service, we are able to help with the provision of details and manage your relationships/contact with the various government departments and agencies that make up the aged care system.
This service is charged at an hourly rate. Please contact LiveWell Care to discuss this option further.
Stella and Ivan’s story
“With help from LiveWell Care we were able to quickly understand and navigate the service options that we would need to stay at home. We felt confident that we could then make informed decisions regarding our care needs.”
Stella and Ivan were self-funded retirees in their mid 80’s. Stella had been supporting her husband Ivan at home since he was diagnosed with Parkinson’s disease 8 years ago. Over the previous 12 months, Ivan’s condition had deteriorated resulting in Stella having to provide a higher level of support to him. Stella was finding this increasingly difficult and found that she was experiencing both increased physical and emotional stress as a result of her caring role. LiveWell Care was engaged to help Stella and Ivan navigate the community care system and establish what combination of supports worked best for them. With LiveWell Care’s assistance, Stella and Ivan were able to gain a greater understanding of the level of income tested fees they would be likely to pay if accessing a Home Care Package. Armed with this information they decided they would access their local council for domestic and personal care supports and top up these services with privately funded services. LiveWell Care were able to support Stella and Ivan access these services.
