The Home Care Packages program is a government-subsidised program that provides long-term support for older people who want to stay living at home. Home Care Packages are flexible – you get to choose the services and support that will make a difference to your life.

There are four levels of Home Care Package for different levels of care and support needs:

• Level 1 for basic care needs
• Level 2 for low-level care needs
• Level 3 for intermediate care needs
• Level 4 for high-level care needs.

Each level receives a different amount of government funding. The higher the level, the more funding the government pays on your behalf, allowing you to buy more services.

To get a Home Care Package, you need to have an assessment, which will decide what level of package you’re eligible for. If your needs increase, you may be re-assessed for a higher level package.

Home Care Package funds aren’t paid to you directly. Instead, you choose an approved Home Care Package provider to administer the funds on your behalf and give you ‘case management’ support and advice.