For the first time the aged care regulator is reaching out directly to consumers to gain an insight into home care during COVID-19. The Consumer Engagement Survey for Home Care Package Services, which began in June, aims to develop a …
Read moreIntroduction of Aged Care Quality Standards and Charter of Aged Care Rights empower consumers to explore alternatives. New protections for older Australians receiving aged care services have come into effect and LiveWell Care is urging aged care consumers to be …
Read moreWill the Federal Budget, which will be announced in May, be a budget supporting older Australians? LiveWell Care has been calling for the introduction of an integrated set of consumer supports, including ‘system navigators’ and outreach services to help people …
Read moreOlder Australians and advocates concerns regarding the implementation of Home Care program changes have been confirmed by Government data released earlier this week. LiveWell Care recently raised its concerns regarding consumer activation rates in its recent submission to the federal governments …
Read moreAs a way to highlight and support people living with dementia, during Dementia Awareness Month this September, LiveWell Care visited Alzheimer’s Australia to participate in their Educational Dementia Immersive Experience (EDIE). LiveWell Care’s Managing Director Angus Kerr was profoundly impacted by …
Read moreOlder people, advocates, carers and families have worked so hard for so long to make increased choice and control in Home Care Packages a reality. The challenge now is to make sure we continue to break down the barriers that …
Read moreFrom the 27th February 2017 consumers can choose and change the service provider that provides their home care package, meaning they can choose a provider that better suits their needs, has better customer service, or is better value. While added …
Read moreA new national system for prioritising access to home care has now been established. The new system will allow home care packages to be assigned to consumers according to: their relative needs how long they have been waiting for care. …
Read moreLiveWell Care’s Angus Kerr was invited to address the Federal Minister of Aged Care, the Hon Ken Wyatt at a recent forum held by the Association of Aged Service Professionals. In Angus’ address he highlighted to the Minister the …
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