When choosing a provider, think about what’s is important to you. Here are some things to consider:

• What variety of services can they provide or source for you?
• How flexible are they? If they can’t provide something themselves, will they help you to find it somewhere else?
• Will they subcontract to workers you already receive care from so that you can continue with them?
• How often will you see or speak with your care manager or adviser? What is included in the care management fee?
• Can you choose how much or how little you are involved in self-managing your care plan and budget?
• What’s their reputation? You may ask to speak to one of their consumers already receiving care.
• What are the costs and charges for services, including care management, package management, hourly rates, exit fees, etc.? Understand these charges and compare across providers.
• If you have specific cultural or language needs, do they have staff who speak your language?